El Corte Inglés
The world’s best-known department store brand
El Corte Inglés has established itself as the largest department store chain in Europe and a benchmark for quality retail in Spain, and it has also been able to grow and diversify, building a large business group that is capable of creating new formats, entering new market segments and tapping new business opportunities in a host of sectors: travels, facility services, inssurance and financial services.
That ability to adapt to and even remain ahead of its customers’ needs and demands, marrying the physical and digital worlds, makes El Corte Inglés a company of utility to citizens, a firm that has been able to forge a relationship of trust throughout its more than 80 years of history.
Retail lies at the heart of El Corte Inglés’ business. It is at the centre of everything and is what has enabled the Group to develop new business lines and diversify, while advancing on its digitalisation and omnichannel strategies in parallel. The company is solidly positioned as the major showcase for brands, a unique physical and online platform that is home to the most prestigious Spanish and international labels, alongside the Group’s private-label brands.
Its establishments are located in almost the entire national territory, and it also has a significant presence in Portugal and Mexico, as well as in other countries in Europe and Latin America, providing services in different sectors of activity such as, mainly, commercial distribution, fashion through Sfera and tourism through Viajes El Corte Inglés.
El Corte Inglés articulates its business model around a series of commitments along ethics, sustainability and responsibility lines towards their customers, their employees, their suppliers, their owners, society and the environment.
